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Diccionario 21

Churn rate: What is it?

Churn rate: What is it? Churn rate is a key metric for any company that offers subscription services or has a recurring customer base. This rate measures the percentage of customers who stop using a company’s services in a given period. Customer Churn Rate is the mathematical calculation of the percentage of customers who are

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Diccionario 40

What are leads?

Leads: What are they? In the marketing world, a “lead” is more than just a name on a list; it represents a business opportunity. Leads are people or companies that have shown interest in a product or service, and are critical to marketing strategies. On this page, we will discuss what leads are, how they

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Diccionario 50

What is Upselling?

Upselling: How to Increase the Value of Sales Upselling is a sales technique that aims to persuade the customer to purchase an improved, more advanced or more expensive version of a product or service they are already considering. Rather than simply closing the initial sale, upselling seeks to increase the value of the transaction by

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Diccionario 62

What is a Keyword?

What is a Keyword? A keyword is a term or set of terms that users enter into search engines to find information online. In digital marketing, keywords are essential to drive qualified traffic to a website and improve search engine rankings. A keyword is a term or set of terms that users enter into search

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Diccionario 71

CAPTCHA What is it?

CAPTCHA: What it is and how it protects web sites from spam CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is an automated test designed to differentiate between human users and bots. It is a key component of web security, helping to protect forms, logins and comments from spam or automated

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Diccionario 80

Cold Calling What is it?

What is the Cold Calling ? Cold calling is a sales technique that consists of contacting people or companies directly, without having had a previous contact or without them having previously expressed interest in the products or services offered. This practice is generally carried out through telephone calls, although it may also involve other methods

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Diccionario 90

What is a Discovery Call?

What is a Discovery call? A ‘Discovery Call’ is an initial call between a sales or marketing representative and a potential customer. Its main objective is to understand the customer’s needs and determine if there is a good alignment with the products or services offered by the company. This phase is crucial to establish a

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